Privacy Policy - ScanKaroo

1. Introduction

ScanKaroo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services, including our QR code menu system (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Data

Personal Data refers to information that identifies you or can be used to identify you. We may collect the following Personal Data:

Contact Information: Name, email address, phone number, and business address.
Account Information: Username, password, and account preferences.
Payment Information: Credit card details, billing address, and transaction history.
Business Information: Restaurant name, type of cuisine, operating hours, and menu details.

2.2 Usage Data

We may also collect information about how you access and use our Services, including:

IP address, browser type, operating system, and device information.
Pages visited, time spent on pages, links clicked, and other actions taken within our Services.
QR code scan statistics and customer interaction with your digital menu.

3. How We Collect Information

We collect information through various methods, including:

Direct Interactions: Information you provide when you register for an account, subscribe to our Services, fill out forms, or communicate with us.
Automated Technologies: As you navigate through our Services, we may use cookies, web beacons, and other tracking technologies to collect usage data.
Third Parties: We may receive information about you from third-party service providers, such as payment processors and analytics providers.

4. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, maintain, and improve our Services.
To process payments and manage your account.
To communicate with you, including sending service updates and marketing messages.
To personalize your experience and deliver content relevant to your interests.
To monitor and analyze usage patterns and trends to enhance our Services.
To detect, prevent, and address technical issues, fraud, and security breaches.
To comply with legal obligations and enforce our terms and policies.

5. Disclosure of Your Information

We may disclose your information to the following categories of recipients:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Partners: Partners with whom we offer co-branded services or engage in joint marketing activities.
Affiliates: Our parent company, subsidiaries, and affiliates.
Legal Requirements: To comply with legal obligations, protect our rights, privacy, safety, or property, and respond to legal process or government requests.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct inaccurate or incomplete information.
Erasure: The right to request that we delete your personal data in certain circumstances.
Restriction: The right to request that we restrict the processing of your personal data.
Data Portability: The right to request that we transfer your personal data to another organization or directly to you.
Objection: The right to object to the processing of your personal data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

10. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable law.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@scankaroo.com
Phone: +91 90833 60833
Address: Bengal IT Solution Private Limited, Kolkata, West Bengal, India