General Questions

A QR code menu system is a digital solution that allows restaurants to display their menus through QR codes. Customers can scan these codes with their smartphones to view the menu directly on their devices. This eliminates the need for physical menus, reduces contact points, and allows for easy menu updates.

Our QR menu system works in four simple steps: 1) You sign up and create an account, 2) You create your digital menu through our user-friendly dashboard, 3) We generate unique QR codes for your restaurant, and 4) You place these QR codes on your tables for customers to scan. When customers scan the QR code, they'll see your beautifully designed digital menu on their smartphones.

No, customers don't need to download any app. Our QR menu system works with the built-in camera app on most smartphones. When customers scan the QR code, it opens the menu directly in their phone's web browser. This makes it convenient for customers and increases the likelihood of them using the digital menu.

Pricing & Plans

We offer several pricing plans to suit different restaurant needs. Our Elite plan starts at ₹999 per year, Premium plan at ₹2,499 per year, and Enterprise plan at ₹4,999 per year with advanced features like waiter management system. You can view our detailed pricing on our Pricing page. We also offer a 14-day free trial so you can test our system before committing.

We offer both monthly and annual subscription options. The annual subscription comes with a discount compared to the monthly rate. There's no long-term contract required - you can cancel your subscription at any time. However, we do not provide refunds for partial months or unused time on annual subscriptions.

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support payments through UPI, net banking, and other popular payment methods in India. All payments are processed securely through our payment gateway.

Technical Questions

Updating your menu is simple through our user-friendly dashboard. Log in to your account, navigate to the Menu section, and make your changes. You can add, edit, or remove items, update prices, change descriptions, and upload new images. All changes are reflected instantly on your digital menu, with no need to reprint or replace QR codes.

Yes, our system offers extensive customization options. You can add your restaurant logo, choose color schemes that match your brand, select from various layout templates, and customize fonts. Premium and Enterprise plans offer even more customization options, including custom CSS for complete control over your menu's appearance.

Our QR menu system is optimized to work even in areas with limited internet connectivity. The menu pages are designed to load quickly and efficiently. Additionally, once a customer has loaded the menu once, certain elements are cached in their browser, making subsequent views even faster. For restaurants with very poor connectivity, we recommend setting up a local Wi-Fi network that customers can connect to.

Support & Help

We offer multiple support channels. You can reach our customer support team via email at support@scankaroo.com or by phone at +91 90833 60833 during business hours (Mon-Fri, 9:00 AM - 6:00 PM IST). We also have an extensive knowledge base with tutorials and guides. Premium and Enterprise customers receive priority support with faster response times.

Yes, we provide training resources for your staff. All plans include access to our video tutorials and documentation. Premium and Enterprise plans include personalized onboarding sessions where our team will guide you through setting up your menu and training your staff. We can conduct these sessions remotely via video call or, for Enterprise customers in select cities, in person at your restaurant.

Still have questions?

Our team is here to help you with any questions you might have about our QR menu system.

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